FAQ

At Elite Canine Academy, we offer private, 1-1 training programs, including behaviour, puppy training and socialization, as well as different levels of obedience training.

Yes, we work with dogs of all ages and breeds, tailoring our programs to meet their specific needs.

Absolutely! We address a range of behavioral issues, including separation anxiety, reactivity, excessive barking, and more. We work with many behavioral issues and will develop a customized plan tailored to your dog’s needs during the consultation.

Training sessions are one hour long and typically held weekly, depending on the program. The number of sessions may vary, depending on factors like your dog’s age, behavior, and your consistency at home. A projected number of classes is discussed during the consultation.

Absolutely! Owner participation is required to ensure success and continuity even after training ends.

We use balanced training methods that are realistic and ensure results, focusing on teaching owners how to maintain consistency at home.

We’ll discuss specific needs during your consultation, but you’ll primarily need to bring your dog, and a willingness to learn!

Training takes place in your home or in real-life environments like parks and public spaces to address specific challenges.

We currently focus on in-home and real-world training environments to ensure your dog thrives in everyday situations.

Daycare is for the day, with dogs returning home in the evening. Boarding includes one or multiple overnight stays.

A typical day includes supervised indoor and outdoor playtime, socialization, mental stimulation, and rest to keep dogs balanced and happy.

Yes, daycare drop-off begins at 7 a.m., and the latest pick-up time is 6 p.m. Boarding drop-offs run between 3 p.m.-7 p.m. and pick-ups between 7a.m.-12p.m.

There will be a late pick-up fee of $10 between 6:30p.m.-7 p.m. for daycare. Pick-ups after 7:00p.m. are considered overnight boarding, and the standard boarding fee will apply.

Early drop-offs between 11:00 a.m. and 3:00 p.m. are $15, and before 11:00 a.m. are $25. Late pick-ups between 12:30 p.m. and 3:00 p.m. are $15, and between 3:00 p.m. and 6:00 p.m., they are $25. Drop-offs before 7:00 a.m. or pick-ups after 6:00 p.m. will be charged as an additional boarding night.

For safety reasons, a meet and greet is required for all first-time daycare or boarding clients to ensure the dog is a good fit for the group environment. We cannot accept dogs with severe aggression or behavioural issues, but they are welcome to sign up for private training.

Absolutely! We offer a discount for the second dog when booking for two dogs from the same household.

We’re happy to accommodate special diets, medications, or specific routines. These are discussed during the meet and greet.

All dogs are assessed during the meet-and-greet to determine temperament and ensure compatibility. Solitary dogs can enjoy a tailored experience in the Dog Oasis with separate outings and personalized care.

Yes, you can request updates at any time via photos, videos, or messages. FaceTime updates are available at an additional cost.

Yes, our facility is fully secure, and all dogs are closely monitored to ensure a safe environment for play and rest.

Please bring your dog’s food, any medications with clear instructions, and their favorite blanket or toy for comfort. We provide bedding, toys, bowls, and plenty of care.

Daycare cancellations require at least 24 hours’ notice, and boarding cancellations require 48 hours. Late cancellations may incur fees: half of the day’s rate for daycare and half of the stay’s rate for boarding if canceled within 24-48 hours. Same-day cancellations are charged in full.

Each workshop focuses on a specific dog-related topic, such as body language, behavior, or training techniques.

Workshops are open to anyone interested in learning more, including new and soon-to-be dog owners, dog trainers, daycare workers, and more!

No, participants are not to bring their dogs, as the workshops are designed to focus on the information for attendees.

Workshops typically run between 60-90 minutes.

The cost ranges from $40 to $60, depending on the topic and format.

No prior experience is needed! Everyone is welcome.

Yes! Participation and interaction will make the experience more engaging and beneficial.

Yes, depending on the workshop, you may receive helpful resources or materials.

When a workshop is announced on my online platforms, you can register by messaging or emailing me.

Feel free to reach out if you’d like to discuss a private or customized workshop.

Workshops are non-refundable, so please ensure your availability before registering.

Workshops may be held online, in person, or available in both formats, depending on the topic.

You can book a service by contacting us via phone, email, or through our online platforms. We recommend booking early, especially for day care, boarding and workshops, as availability can be limited.

We require 24 hours’ notice for daycare cancellations or rescheduling of training sessions. For boarding, cancellations must be made at least 48 hours in advance. If a cancellation is made within 24 hours, a fee of half the day/training session is charged. Same-day cancellations are expected to be paid in full. If boarding is cancelled within 48 hours, half of the stay is expected to be paid.

Yes, we offer discounts on multiple-day bookings, multi-dog households, and loyalty discounts for our valued clients. Contact us for more details.

Yes! Before booking for daycare or boarding, every pet-parent has to have a meet and greet with us! This is the perfect time to visit our facility and see the environment where your dog will be staying and cared for.